Introducing Sales Support – Built for Brokers

At Quest Retirement Solutions our mission is simple: to be the service leader in the self-directed pensions market. To help us get there, we have developed a new Sales Support function - a team dedicated entirely to assisting our nationwide panel of financial brokers with new business–related queries.

What is Sales Support?

Sales Support is here to make doing business with us easier, faster, and more transparent. It’s a dedicated function that works alongside our Business Development Managers (BDMs) and New Business team to ensure your queries are always answered promptly.

What does this mean for you?

Here are some of the benefits you can expect following the introduction of our new Sales Support function:

1. Potential New Business Management

The Sales Support team will provide valuable support by addressing pricing and application process queries, ensuring a smooth experience for brokers. Additionally, they review investment opportunities, both for in-specie transfers and potential new investments, helping to identify the best options. The team also offers technical guidance and runs "what if" scenarios to evaluate proposed cases, offering insights and solutions to optimize decision-making.

2. New Agency Set-up

Sales Support will handle the set-up of new agencies quickly and smoothly.

3. Pipeline Management of New Business Cases

The Sales Support team will monitor new applications once submitted. They will also track progress and proactively engage with you and your BDM where delays occur. The team will work hand-in-hand with our New Business team to ensure new applications are processed as efficiently as possible.

4. Dedicated Point of Contact

Sales Support will act as a single point of contact for all sales/new business queries if your BDM is unavailable, offering reliable responses via the Sales Support mailbox.

Why this matters for brokers?

Faster turnaround on new business queries
Less administration burden on brokers
Clarity and confidence when working on new client cases
A stronger partnership with Quest as we continue to raise the standard of service in our market

START BENEFITING FROM OUR NEW SALES SUPPORT RIGHT AWAY

Our mission is to make it easier than ever for you to deliver the best possible outcomes for your clients. Our new Sales Support Team is here to provide a dedicated point of contact for all new business-related queries, so you can focus on what matters most: serving your clients. Contact the team using the email address below.

Email: salessupport@qrsl.ie

Please note that the provision of this product or service by Quest Retirement Solutions Ltd does not require licensing, authorisation or registration by the Central Bank and, as a result, it is not covered by the Central Bank’s requirements designed to protect consumers or by a statutory compensation scheme.